Most fire and EMS districts are underinsured and overpaying for their coverage, often realizing this only when a claim arises. Why does this happen? Many insurance agents approach emergency services, such as fire department insurance and EMS insurance, like any other commercial account. They lack an understanding of critical aspects like sovereign immunity, mutual aid agreements, and the unique risks that fire and EMS districts face. We do things differently.
We implement the ResponderShield Process—a comprehensive 4-step system designed to ensure your district is protected when it matters most.
1. Coverage Audit — Identify gaps, exclusions, and conflicts related to sovereign immunity.
2. Board and Chief Education — Present findings in plain English, avoiding insurance jargon.
3. Program Design — Create custom ambulance district insurance coverage that aligns with your operations and budget.
4. Ongoing Advocacy — Provide board meeting and station presence, respond within hours, and handle claims personally.
Here are some of our recent results:
- Saved a super rural ambulance district $20,000/year on employee benefits.
- Reduced premium by 25% for a rural fire district.
- Reduced premium by 20% for a rural ambulance district while adding crucial cyber coverage.
- Matched current premium for a rural ambulance district while enhancing coverage to include cyber and abuse protections.
- Resolved service issues for a rural ambulance district that unknowingly went without workers' compensation for 6 months.
Communication with us is straightforward; you won't have to deal with long email chains. We show up in person, and you get our cell number—not a call center or office, just us.
Specializing in rural Fire/EMS with professional directors and boards who are risk-averse and budget-pressured. Headquartered in Missouri with Fire & EMS clients across multiple states.
If you're a fire or EMS director seeking clarity on fire and EMS insurance options, let's connect below.

Protects your district when third parties allege bodily injury, property damage, or negligence—covering everything from station visitors to on-scene operations, with limits aligned to sovereign immunity and public entity exposure.

Covers your apparatus, ambulances, and support vehicles for accidents, injuries, and liability—built for emergency response driving, mutual aid use, and the realities of public roadway exposure.

Provides medical care, wage replacement, and employer protection when firefighters or EMS personnel are injured on duty—designed for high-risk, high-frequency emergency service claims.

Protects portable and specialized equipment—radios, extrication tools, medical gear, and PPE—whether it’s in a vehicle, on scene, or temporarily off-site.

Supports recruitment, retention, and well-being through health, disability, and supplemental benefits—structured to fit small districts, volunteer operations, and budget-conscious boards.

Adds an extra layer of protection above your primary policies—providing financial backstop when a severe claim threatens your limits, reputation, or public trust.
Hands-on insurance claims advocacy for fire departments and EMS agencies—providing immediate post-incident guidance, carrier coordination, and documentation support to protect your district during high-severity claims and public scrutiny.
Expert guidance ensuring your insurance limits align with state sovereign immunity caps and public entity liability exposures—helping fire and ambulance districts avoid coverage gaps, over-insurance, and costly post-claim surprises.
Access to custom and practical risk management tools and training resources designed for fire and EMS operations—supporting injury prevention, liability reduction, compliance awareness, and safer emergency response practices.
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